"Good day Jade
I trust you are well. I just wanted to firstly say a huge and a heartfelt thank you with much gratitude to yourself and Michael for handling my case so professionally and with so much dedication. The both of you were extremely phenomenal. Also I wanted to give you the permission to close my file as per the email from Michael with regards to the General Damages. I am aware that nothing will come of it. Once again thank you both so very much from the bottom of my heart for all the work and effort put into my case. A job well done! Keep up the great job! And please tell Michael I also said a huge, huge thank you for everything, he is really awesome! Thank you both and take care.
R. P.”
23 September 2014